FAQs
Frequently Asked Questions.
Here are some common questions about our Paramedic Store.
Here are some common questions about our Paramedic Store.
Is International Paramedic College based in Australia?
Yes International Paramedic College is an Australian company and Registed training organisation RTO 45284 so if you purchase from our paramedic store is protected by Australian Consumer Law.
Can I get my order sooner?
Yes, you have a number of postal options or local pickup at checkout to ensure you get your products quickly. Simply choose the delivery option that best suits you.
Can i get a refund or return my goods?
Yes, we have a refund and returns policy that you can access from the footer of this website.
Can we get training in how to use an AED?
Yes, we are a learning organisation and we can share that knowledge with you. Simply contact us from the link in the footer of the page and we will be happy to organise training for you. While we encourage training of staff, AED’s are designed to be used by anyone trained or untrained.
Do I need training or a certificate to buy an AED?
No, Anyone can purchase and use an AED. The idea is to have them publically available and once you switch them on you simply follow the prompts to use them in a cardiac arrest.
What if i want to order in bulk, can i get a discount?
Yes we can supply bulk orders easily as we are a national distributor of the products we sell. We can give you a quote for bulk orders. Contact us from the link in the footer below.
Are my credit card details secure?
Yes, we use an Australian merchant service called E way to process secure credit card transactions.
Head Office:
Office Address:
16 Mellis Circuit Alstonville NSW 2477 Australia
Hours
Mon - Fri
9am - 4.30pm
Shop Enquiries:
Call us now 1300-244-994
Training Partnership Enquiries:
Call us now 1300-244-994
